News

Are you ready for Energy Labelling?

Are you ready for Energy Labelling?  Energy Labelling The Energy Labelling Directive was introduced to make consumer choice on appliance selection easier, and to allow for more informed choices on solid fuel equipment purchases to be made in relation to the efficiency level of solid fuel systems and system packages on the market today. All…

Approved Servicing scheme

Approved Servicing scheme Hot on the heels of the launch of the H009 training course HETAS is delighted to announce the launch of the HETAS Approved Servicing scheme for service and maintenance businesses. There is a streamlined entry route for applicants to the scheme through the new HETAS H009 Service and Maintenance Course. The HETAS…

Tackling Rogues/Whistleblowing/ Logo Misuse

As an organisation our purpose is to promote the safe and effective use of solid fuels, biomass and related technologies. HETAS is keen to work with industry to tackle rogues and promote reputable businesses. Tackling Rogues Nobody wants bad installers working in our industry and HETAS is keen to work with all in the trade…

Enforcement Action

In the October edition of the HETAS e-news we featured a piece on tackling rogue installers. Throughout 2016 the HETAS team has worked hard with enforcement agencies to tackle rogue installers and we want to continue that work into 2017 and need your help.  During 2016 HETAS continued to work with enforcement agencies to tackle…

Which? Carbon Monoxide Alarm Testing

Which? CO Alarm Testing HETAS and The Council of Gas Detection and Environmental Monitoring (CoGDEM) are urging customers to purchase audible carbon monoxide (CO) alarms from well-known and recognised brands after a recent Which? report revealed a number of cheap and imported CO alarms to be unsafe and unreliable. Which? recently put a number of…

Tackling Rogue Installers

Tackling Rogue Installers HETAS continues to work with enforcement agencies tackling rogue installers, most recently to bring about a suspended jail sentence for Caerphilly stove fitter. Glyn Norman Mayne, 45, of Ogmore Court, Caerphilly who traded as ‘Nostalgia Home’ – a business claiming to specialise in the fitting of solid fuel burning stoves – came…

No contract no payment

Which? Trusted Traders update: Having a contract in place before starting work seems obvious. But complaints from customers and traders seem to indicate that the obvious doesn’t always happen. Most of the time, you quote for a job, do it to the best of your ability, the customer is happy and they pay you. However,…

From the Helpline

It’s been a busy time on the HETAS Technical Helpline. Some of the common themes for April include distance to combustibles, CO alarm requirements and positioning and of course external air supply with our latest guidance being sent out in the latest Technical Bulletin. We have also had a number of enquiries about the Renewable…

Refresher Training Update

Don’t wait for your previous qualification to expire before booking your refresher training! You can book your HETAS Refresher assessment training up to six months ahead of the due date, without losing any time from your five-year extension. To give an example: H003 dry installer course passed 13th January 2012 Refresher due 13th January 2017…

Working with Building Control

Working with Building Control (Appendix A) as part of Approved Document J A recent roundtable hosted by HETAS revealed a number of issues that are affecting both the biomass and wood-burning stoves markets. One of the key areas of discussion was the issues surrounding the ‘signing off’ or ‘notification’ of solid fuel & biomass installations and…