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Keep up to date with the latest industry news from HETAS.
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Enforcement Action
In the October edition of the HETAS e-news we featured a piece on tackling rogue installers. Throughout 2016 the HETAS team has worked hard with enforcement agencies to tackle rogue installers and we want to continue that work into 2017 and need your help. During 2016 HETAS continued to work with enforcement agencies to tackle…
Posted on November 30, 2016 by Alun
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Which? Carbon Monoxide Alarm Testing
Which? CO Alarm Testing HETAS and The Council of Gas Detection and Environmental Monitoring (CoGDEM) are urging customers to purchase audible carbon monoxide (CO) alarms from well-known and recognised brands after a recent Which? report revealed a number of cheap and imported CO alarms to be unsafe and unreliable. Which? recently put a number of…
Posted on October 28, 2016 by Alun
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Tackling Rogue Installers
Tackling Rogue Installers HETAS continues to work with enforcement agencies tackling rogue installers, most recently to bring about a suspended jail sentence for Caerphilly stove fitter. Glyn Norman Mayne, 45, of Ogmore Court, Caerphilly who traded as ‘Nostalgia Home’ – a business claiming to specialise in the fitting of solid fuel burning stoves – came…
Posted on October 7, 2016 by Alun
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No contract no payment
Which? Trusted Traders update: Having a contract in place before starting work seems obvious. But complaints from customers and traders seem to indicate that the obvious doesn’t always happen. Most of the time, you quote for a job, do it to the best of your ability, the customer is happy and they pay you. However,…
Posted on August 30, 2016 by Alun
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From the Helpline
It’s been a busy time on the HETAS Technical Helpline. Some of the common themes for April include distance to combustibles, CO alarm requirements and positioning and of course external air supply with our latest guidance being sent out in the latest Technical Bulletin. We have also had a number of enquiries about the Renewable…
Posted on May 3, 2016 by Alun
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Refresher Training Update
Don’t wait for your previous qualification to expire before booking your refresher training! You can book your HETAS Refresher assessment training up to six months ahead of the due date, without losing any time from your five-year extension. To give an example: H003 dry installer course passed 13th January 2012 Refresher due 13th January 2017…
Posted on May 3, 2016 by Alun
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Working with Building Control
Working with Building Control (Appendix A) as part of Approved Document J A recent roundtable hosted by HETAS revealed a number of issues that are affecting both the biomass and wood-burning stoves markets. One of the key areas of discussion was the issues surrounding the ‘signing off’ or ‘notification’ of solid fuel & biomass installations and…
Posted on February 4, 2016 by Alun
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Alternative Dispute Resolution
The UK government are implementing a European Directive for Alternative Dispute Resolution (ADR). This covers a range of ways for settling a dispute between a consumer and a trader without taking legal action. ADR options (such as arbitration or mediation) can often be faster and better than going to court. Most UK businesses which sell…
Posted on August 5, 2015 by Alun
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Which? Trusted Traders and HETAS
Which Trusted Traders Partnership with HETAS Which Trusted Traders are excited to announce a new partnership with HETAS. This exciting new partnership between Which Trusted Traders and HETAS allows HETAS registered installers a great opportunity to achieve a dual endorsement to help them stand out from the crowd. Additionally, the exciting collaboration will bring to…
Posted on May 19, 2015 by Alun
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HETAS has moved…
HETAS has moved offices from it's previous location just outside Cheltenham to Tewkesbury on Friday 24th October 2014. Our new address is HETAS, Severn House, Unit 5 Newtown Trading Estate, Green Lane, Tewkesbury, Gloucestershire, GL20 8HD. This address should be used for all correspondence from now. Contact phone numbers will be: General: 01684 278170 Fax: 01684 273929…
Posted on October 15, 2014 by Alun
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